Welcome to Andisies Zone (“we,” “our,” or “us”). We specialize in providing professional-grade pet care equipment to veterinarians, groomers, and animal care specialists worldwide. Your privacy is important to us, and we are committed to protecting your personal information in compliance with applicable privacy laws, including GDPR and CCPA.

1. Information We Collect

To provide our professional services and enhance your experience, we may collect:

  • Personal Identification Information: Name, email address, phone number, business address, and professional credentials when you create an account or place an order.
  • Payment Information: Credit/debit card details (processed securely through our payment gateways), PayPal email, and billing addresses. Note: We do not store full credit card numbers on our servers.
  • Transaction Data: Details about purchases of veterinary equipment, grooming supplies, or other products, including order history and preferences.
  • Technical Data: IP address, browser type, device information, and website usage data through cookies and similar technologies.
  • Communication Data: Records of your inquiries, customer service interactions, and feedback.

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders for professional pet care equipment
  • Provide customer support for veterinary clinics and grooming businesses
  • Improve our product offerings and website functionality
  • Send order confirmations, shipping notifications, and professional service updates
  • Prevent fraud and enhance payment security
  • Comply with legal obligations relevant to international commerce

3. Data Sharing and Disclosure

We may share information with:

  • Payment Processors: To complete transactions (Visa, MasterCard, JCB, PayPal)
  • Shipping Providers: For delivery of veterinary equipment and grooming supplies
  • Service Providers: Companies that assist with website hosting, analytics, and marketing (under strict confidentiality agreements)
  • Legal Authorities: When required by law or to protect our rights and the safety of our professional clients

We do not sell your personal data to third parties.

4. Data Storage and Security

We implement robust security measures appropriate for professional healthcare equipment providers:

  • SSL encryption for all data transmissions
  • PCI-DSS compliant payment processing
  • Limited access to personal data for authorized personnel only
  • Secure servers with firewall protection
  • Regular security audits of our systems

Data is stored primarily in the United States with appropriate safeguards for international transfers.

5. Your Rights

As a professional client, you have the right to:

  • Access and receive a copy of your personal data
  • Request correction of inaccurate information
  • Delete your account data (subject to legal retention requirements)
  • Object to or restrict certain processing
  • Withdraw consent where applicable
  • Receive your data in a portable format

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences for veterinary equipment and grooming supplies
  • Analyze website traffic to improve our service for animal care professionals
  • Enable secure checkout processes
  • Provide relevant product recommendations

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

7. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated to our professional clients through email or website notices.

8. Contact Us

For privacy-related inquiries or to exercise your rights, please contact:

Andisies Zone
Attn: Privacy Officer
4383 Chipmunk Lane, Portland, US 04101
Email: [email protected]
Phone: +1 (503) XXX-XXXX

This Privacy Policy is designed to meet the needs of our professional clientele while complying with international privacy standards applicable to our global operations (excluding certain Asian and remote regions).